Teladoc Health, Inc. (TDOC) CEO Jason Gorevic Presents at 42nd Annual JPMorgan Healthcare Conference Transcript


Teladoc Health, Inc. (NYSE:TDOC) 42nd Annual JPMorgan Healthcare Conference January 9, 2024 4:30 PM ET

Company Participants

Jason Gorevic – CEO

Conference Call Participants

Lisa Gill – JPMorgan

Lisa Gill

Good afternoon. My name is Lisa Gill, and I am the Head of Healthcare Services at JPMorgan. With me this afternoon, I have Teladoc Health. Presenting for Teladoc is CEO, Jason Gorevic. When Jason has done with his presentation, he’ll join me over here, and we’ll have a little fireside chat.

So with that, let me turn it over to Jason.

Jason Gorevic

Thank you, Lisa. Thanks, everybody, for joining us today. Nice to be back in sort of sunny San Francisco. So Teladoc Health is truly the global leader in virtual care. Our mission is to transform how people get health care and to help them live their lives using technology and advanced capabilities of care delivery. We serve about 90 million people who have access to our platform primarily through large employers and health plans, but also on a direct-to-consumer basis.

I’ll get into the two segments of our business. The scale is a true differentiator. So not only do we have 90 million people have access, we’ll do about 20 million — over 20 million virtual visits a year. We’ll have about 0.5 billion health care interactions with our members over the course of a year. That gives us unmatched scale both in terms of leveraging our provider network.

We have over 40,000 clinicians on the platform. And also in terms of the data that we can harness and turn that into better insights, better engagement, better experience for the consumer. And that experience really bears itself out with Net Promoter Scores of over 60, unheard of across the health care industry, and that has helped us as we’ve recently been named by

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